FAQ
How do I get my account set up?
You will need to go to a store that offers this software. That operator will be able to set up your account and give you your login credentials. You can also fill out the player form on our website and you will be contacted by a store to play.
Where do I get points added to my account?
The store operator that set up your account will be able to add points to your account.
Network Unstable Connecting…
Check your network connection. WiFi will show that you have full connection to the network, but your network can still be slow or fading in and out. If using your data plan with your cellular service, make sure you have a good signal. You can be kicked out of games if you do not have a good connection.
How do I create a private table?
Sit down at a table. A password will be generated. Give that password to your friends. Your friends will then sit at the table and must enter that password in to be able to join
How to win community prizes?
To qualify for bonuses or community prizes you must be actively playing. Sitting in a room or table not playing does not make you eligible.
How to claim your jackpot?
When you win a jackpot, there will be a pop up asking you to claim your jackpot. If you do not claim your jackpot, it will not go away until you do. If you do not see it, log out and log back in. The claim window will pop up every time you log in until you claim it.
Play on any device! Laptops, Desktops, Tablets, or Phones!
